Plans can change.
Clarity should not.

We can usually consider a refund when all of the following are true:

• The request is received in writing within 7 calendar days of the payment.
• You have not accessed the paid program materials, joined a live session or started receiving the enrolled service.
• The payment was duplicated or processed incorrectly.

Once we receive your request, we check the payment details and the circumstances you have shared. If the refund is approved, we will confirm the amount with you and send it back to the original payment method.

After you receive program access or the first session has started, we normally cannot offer a refund because the teaching and resources have already begun. Refunds are also normally not available for:

• Missed sessionsIf you miss a live session or cannot attend one, that alone does not qualify for a refund.
• Change of mindA request made after the 7-day period or after access has started is normally outside the refund window.
• Personal circumstancesWe are happy to hear about exceptional situations and will look at them individually, although a refund is not guaranteed.

Please email us from the address used during enrolment. To help us find your payment quickly, include:

• Your full name and the email address or phone number registered with us.
• The payment date and any transaction or enrolment reference you have.
• A short explanation and the best way to reach you.

We aim to reply within 2 business days. Once a refund is approved, your bank or payment provider may need a little extra time to show it in your account.

If Shree Fertility Academy has to cancel a cohort before it begins, we will give you the choice to move to a rescheduled cohort or receive a refund for the cancelled service. We will contact you using the details shared during enrolment.

If a session date, mentor or delivery format changes, we will first try to offer a suitable replacement, rescheduled session or transfer. If the change affects your plans, please get in touch with us as soon as you can.